EXPERIENCE
- Student Helpdesk, Information Technology Services, Wesleyan University (September 2021 – Present)
- Work in conjunction with Instructional Media Services to provide classroom support for faculty and students
- Offer in-person desktop support and troubleshooting service to resolve system and network issues
- Teaching Assistant, COMP 112: Introduction to Programming, Wesleyan University (September 2021 – Present)
- Hold weekly office hours to assist students in problems involving the Python programming language
- Participate in assignment grading and assessment
- IT Specialist, National Conscription Agency, Ministry of the Interior (Taiwan) (October 2020 – April 2021)
- Configured user profile with Windows Group Policy and installed system upgrades on 100+ computers
- Implemented VBA macro in Excel to generate reports on the status of 700+ official documents every month
- Handled trouble tickets 25% faster than other desktop support engineers
- Software Engineer/Creator, WesCal (April 2021– Present)
- Build a web service that interacts with the University course catalog to generate links that allow students to add their classes to Google Calendar with prefilled information including date, time, location, and recurrence
- Implement the web application using Flask and Python Beautiful Soup; host the app on Heroku
- Model United Nations (August 2017 – June 2019)
- Attended12 National/International Conferences
- Stood out from a hundred candidates and led the Taiwanese delegation in the International Congress for Environmental Leadership in Israel.
- Chaired and advised on the Nanking International Model UN conference as well as 5 other prominent Model UN events.
- Photography Club (August 2018 – June 2019)
- Founded the school photography club and made it the second largest club among all 33 clubs.
- Organized 2 photo exhibitions in public art centers and host activities for 200+ students.
SKILL
Languages: Chinese (Proficient), Spanish (Elementary)
Programming Languages: Python, C, JavaScript, R
Frameworks/Tools: Flask, ReactJS, PyTorch, Selenium
